Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so. If you would like an induction,...

Each member has their own unique PIN, which you’ll use the enter and exit the gym. You will receive this PIN in your welcome email when you join. If you don...

Our standard opening hours are: 6am – 10pm Weekdays 8am – 8pm Weekends 8am – 8pm Bank Holidays We have a selection of 24 hour gyms, which are: Birmingh...

Of course! :D Our staff are always happy to help you out. Never hesitate to ask if you are unsure about how anything works.

It happens! Don’t worry and don’t let this stop you from coming to the gym. If you lose or forget your pin, a member of staff can let you in at the gym and ...

If you arrive at the gym and your pin won’t work, please tell a member of staff. They will have a look into this for you.

Guest passes are available to purchase at most of our gyms for £10 each. These are sold in our vending machines inside the gym. Please give your local gym a...

Our standard memberships grant you access to one gym location. If you’d like to use more than one of our gyms then you can sign up to our PLUS+ Multisite me...

If you have left something at the gym please give us a call, or pop back in and speak to a member of staff. You can find the phone number for your gym on ou...