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Looking to join?
How do I sign up for a membership?
How much do memberships cost?
Do you do peak / off-peak?
When is the first payment taken?
Am I tied in to a contract?
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Managing your membership
How do I cancel my membership?
I missed a payment, what shall I do?
Can I speak to someone about my membership / payments?
JD Gyms PLUS+ multi-site memberships
How do I access my Perx discounts?
Using the gym
Do I need an induction?
How do I get in through the entry gates at the gym?
What are your opening hours?
Can anyone help show me how the equipment works?
I forgot my pin, where can I find it?
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Are classes included in my membership?
How do I book a class?
Do you have a sauna / steam room /pool?
Do you have lockers?
Do you have showers?
Do you have ladies only facilities?
Do you have disabled access?
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